Streamlining Financial Services at the Point of Need
Welcome to the New Age of Embedded Finance and Banking as a Service Embedded finance is the integration of finance into a non-financial experience, typically on a website, mobile app or other digital journey. It seeks to deliver financial services exactly where and when they are needed, essentially by empowering non-financial brands to offer financial […]
Tennessee Credit Unions Travel to D.C. to Advocate That Interchange Works
Tennessee credit union leaders are in D.C. this week meeting with the entire Tennessee delegation to let them know that interchange works. Consumers can access immediate credit, merchants receive guaranteed payments and financial institutions provide a safe and secure product. The Credit Card Competition Act of 2023 (CCCA) will limit financial services access, increase fraud […]
Ascend Federal Credit Union Named One of Nation’s Best Credit Unions to Work For, Eighth Consecutive Year
For the eighth consecutive year, Ascend Federal Credit Union has been recognized by American Banker as one of the top 70 best credit unions to work for in the United States. Ascend is the only Tennessee credit union listed eight times since the survey and awards program’s inception in 2014, and one of only two […]
Heritage South Community Credit Union Provides Scholarships for EMT Training
When you dial 911 with a medical emergency, you know you need assistance quickly. But what if there are insufficient EMTs to handle the volume of emergency calls? Seeing a need to address staffing shortages, Bedford County EMS launched a training program with a path to earning an EMT license without attending a university or […]
Are Staffing Issues Disrupting Your Digital Transformation Goals?
Like most community banks and credit unions, you may be short-staffed right now — and for the past several months. According to the U.S. Bureau of Labor Statistics, the finance and insurance industry has seen its job open rate double between December 2020 and December 2022. And 71% of CEOs across all industries agree that […]
Northeast Community Credit Union to Host Groundbreaking for New Operations and Training Center
Northeast Community Credit Union is excited to announce an expansion project in Elizabethton to help support increased demand. “This project has been in the planning stages for nearly a year and is getting off to a very productive start,” said Teresa Arnold, Northeast Community Credit Union president/CEO. “Our growth in recent years has been tremendous. The […]
Knoxville TVA Employees Credit Union Names New President & CEO
The Board of Directors of Knoxville TVA Employees Credit Union (KTVAECU) announced Lynn Summers has been named president and chief executive officer, effective August 3, 2023. Lynn Summers replaced Glenn W. Siler, who retired on April 30, 2023, after 49 years of service at KTVAECU, including 17 years as president and CEO. “The Board of […]
Upcoming Fall Professional Development Opportunities
Now is the time to schedule your professional development before the year ends. Valuable in-person professional development will allow you to connect with colleagues from across the state, learn the latest industry insights and obtain knowledge to help your credit union to continue to thrive. Here’s a look at upcoming professional development opportunities for credit […]
Interchange is the Cost of Accepting Credit Cards
As we wrap up the August District Work Period, the Credit Card Competition Act of 2023 (CCCA) seems to still be the main focus! We know that convenience stores and other retailers are ramping up their grassroots efforts to get the CCCA passed, we have to do our part to stop it. We are expecting […]
American Banker Names Leaders Credit Union Number One Credit Union to Work for in Tennessee, Ranked #11 Nationwide
Leaders Credit Union, a member-owned financial cooperative, was named the number one credit union to work for in Tennessee and ranked number 11 in the nation by American Banker. For the fifth year in a row, Leaders Credit Union was named one of the best credit unions to work for in the nation. Seventy credit […]