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Y-12 FCU Gives Foundation Provides Grant to Top Wrench

Top Wrench was recently awarded a grant by the Y-12 FCU Gives Foundation. Top Wrench is a non-profit drug-free vocational program developed for high school students as an introduction to team building and basic technical skills as they prepare for careers in the automotive field. The grant will be used to support the 2018 Top […]

What Matters Now Research – 6 Key Differences Drive Multicultural Consumer Behavior

Over the past five years, multicultural consumers* have accounted for 100 percent of the U.S. population growth and 61 percent of credit union membership growth. As the population becomes increasingly diverse, understanding cultural differences might cause credit unions to reconsider their communication messages and product delivery channels. Our What Matters Now™: Insights from Multicultural Consumers […]

The Dangers of False Credit Card Fraud Triggers

Ensuring travelers are not needlessly rejected for legitimate payments. It’s an all too common and highly embarrassing problem for corporate travelers: a credit card transaction is rejected during a business trip and the card is locked. They are then faced with hours of time clearing their name and reactivating their card. Protecting customers from fraud […]

7 Ways to Attract — and Retain — Talented Millennials

Flexible schedules, work-life balance, more growth opportunities … yadda, yadda, yadda. We all know Millennials want these things because … we all want these things. Comprising 35% of the American labor force and growing, Millennial employees (those born between 1981 and 1996) pose some unique challenges to banks and credit unions, not to mention most other industries. […]

Kimberly Clark Credit Union Awards $25,000 to Scholarship Applicants

Kimberly Clark Credit Union, a member-owned financial cooperative with 112 million in assets based in Memphis, TN, awarded a $1,000.00 college scholarship to twenty-five outstanding students selected from the children and grandchildren of Kimberly-Clark Corporation employees from nine states. Recipients were chosen based on an essay, academic excellence, leadership and community service. Since its inception, […]

Y-12 Federal Credit Union Hires New Director

Bill Beatty joins Y-12 Federal Credit Union as the Director, Remote Member Services, and Call Center. His primary responsibilities will be to manage the Contact Center, and the Personal Teller Machine (PTM) teams. Beatty previously worked for Conduent BPO, Bank of America, and CertusBank and has more than 20 years of experience in the contact […]

TR Group Announces Human Resources University

The TR Group will hold its first in-person training conference, Human Resources University, on September 25 and 26 in Nashville, TN. This two-day conference, led by attorneys from the Virginia-based Woods Rogers law firm, will challenge attendees to go beyond surface-level issues and dive into being better human resource administrators for their organizations. “HR University […]

Leaders Credit Union Awards Four with Martha Britt Scholarship, Totaling $10,000

Leaders Credit Union, a member-owned financial cooperative based in Jackson, Tenn., is proud to award the Martha Britt Scholarship to four outstanding students in West Tennessee. The $1,000 per year for four years scholarship, awarded to one student-leader in West Tennessee, was given to Zachary Yarbrough of Trinity Christian Academy. Leaders Credit Union also awarded […]