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Tennessee Credit Unions Hike the Hill, Advocate for Their Members at GAC 2019

Earlier this month, 90 people formed a delegation of Tennessee’s credit unions to travel to Washington D.C. to advocate for their members at the 2019 CUNA Governmental Affairs Conference. The group heard from keynote speakers such as Malcolm Gladwell and Dana Perino as former Secretary of State John Kerry and the sitting Vice President of […]

Beyond IT: How to Create an Organization-wide Cybersecurity Culture

Use awareness and training to make cybersecurity part of your culture. By Carlos Molina, Risk Management Consultant Employees may unintentionally cause data breaches by clicking on a phishing email or inadvertently downloading a malicious document or access a link on their work computer that allows hackers access to your system. Faced with such challenges, credit […]

Managing Card Compromises – Not One Size for All

It is a familiar story: a merchant database is attacked; an unknown number of cards are compromised and all cards are reissued. No one wins – the cardholders are inconvenienced and the card issuer pays the price – but the fraud, at least, is mitigated. Mass reissuance may be an effective strategy to combat fraud, […]

Leaders Credit Union Celebrates 50,000th Member Milestone

Leaders Credit Union, a member-owned financial cooperative based in Jackson, Tenn., is proud to have reached 50,000 members this past December 2018. To celebrate this achievement, Leaders financial champions surprised Anka Crider, Leaders’ 50,000th member, at Jackson-Madison County General Hospital with balloons, goodies, cookies and a $250 Leaders VISA gift card. “For over sixty years, […]

Five Economic Indicators Every Credit Union Should Track

This year is off to a strong start. Despite the market roller coaster that ended 2018, we continue to see strong jobs numbers, low unemployment rates, and high consumer confidence. As we monitor how our economy performs in 2019 and into 2020, it is important to remain watchful on a few indicators that provide insight […]

Swift Response Helps Credit Unions’ Road to Recovery After Natural Disasters

The United States experienced catastrophic natural disasters during the Fall of 2018. From Hurricane Florence that hit the Carolinas and East Coast in September, Hurricane Michael a month later hitting the Florida panhandle, and the California wildfires in November, many Americans lost their homes and are faced with starting over. As images, videos and stories […]

Tennessee Valley FCU Opens 18th Branch

Tennessee Valley Federal Credit Union (TVFCU) is pleased to announce the opening of its 18th branch and the third in-store branch with the opening of the in-store branch inside the Highway 41 Food City. “Two years after opening our first in-store branch, we are thrilled to announce the opening of our third in-store branch inside […]

TCUL Announces Crasher for GAC

Tennessee Credit Union League is pleased to announce that Kyle Garner of Tennessee Valley Federal Credit Union has been selected to attend Crash the GAC 2019 by The Cooperative Trust and CUNA to represent the Tennessee Credit Union League. Crash the GAC is a non-stop, career-changing program for credit union young professionals that allows them to […]

Northeast Tennessee Credit Unions Hold Meet and Greets With Chairman Timothy Hill

Twice this month Northeast Tennessee credit unions have had Representative Timothy Hill in their credit union for a meet and greet. Representative Hill was recently named Chairman of the House Commerce Committee, which will predominantly oversee legislation that impacts credit unions in the General Assembly. We are grateful to both Northeast Community Credit Union and […]

5 Ways to Increase Account Holder Loyalty in 2019

As you close the books on 2018, it’s time to hit the restart button and look forward to the year ahead. Hopefully, part of that vision includes ways to more fully engage your account holders and help them embrace increased financial security. After a holiday season of strong spending, many consumers are shifting their focus […]