Workplace Substance Abuse and Drug/Alcohol Testing: An Issue Employers Cannot Ignore
Substance abuse, whether it be drugs or alcohol, is a major epidemic in the United States as 60% of all illegal drugs in the world are consumed within the United States. As such, this epidemic has bled over into the employment relationship and employers are now struggling with what to do. It is SESCO’s strong […]
ORNL FCU and Y-12 FCU Win Award for Collaboration
ORNL Federal Credit Union (FCU) and Y-12 FCU were recently recognized with the Collaboration and Innovation Award by the National Association of Credit Union Service Organizations (NACUSO). The award was presented to both organizations this year at the annual NACUSO Network Conference in Orlando. The award recognizes excellence in collaboration through use of the Credit […]
Y-12 Federal Credit Union Employees Volunteer at Second Harvest Food Bank
In recognition of National Volunteer Week a team of Y-12 Federal Credit Union employees spent time helping pack food at Second Harvest Food Bank located in Maryville, Tennessee. During a three hour time period the team of 14 employees packed 8,424 pounds of food which will feed over 7,000 people. The mission of Y12-FCU is […]
Spam, Shams, and Other Scams
Scams, scams…go away! Unfortunately, it’s not that simple. Spam, shams, and other scams are on the rise. Fraudsters use clever schemes to defraud millions of people for billions of dollars every year. In fact, 27 million Americans lost a total of $7.4 billion dollars to telephone scams alone in 2015, according to a survey by […]
Top Five Plays for Building an All-Star Executive Team
Creating and maintaining an effective management team – with the expertise and leadership skills required to successfully guide your credit union toward its performance and member service goals – can be a bit like building a championship sports team. In both cases, finding individuals with the level of talent and drive to sustain exceptional results […]
Co-op Financial Services Bringing Artificial Intelligence to Fight Against Credit Union Fraud
CO-OP Financial Services (co-opfs.org) is working to implement artificial intelligence to fight fraud, with a machine learning-based risk management tool to be utilized by CO-OP for its client credit unions in 2017. “A key pain point for credit unions in 2017 is that fraud mitigation tools have not kept pace with the relentless advance of […]
Be Ready for Vacation Time – Offer Visa’s TravelMoney Debit Card to Your Members
Visa TravelMoney prepaid debit cards carry the Visa logo on the front of the card, are instant issue cards and your members can add value to the card at any time. In addition to the 20 million Visa locations worldwide where the cards are accepted, the Visa TravelMoney reloadable debit cards also work at ATMs […]
ORNL FCU Opens New Northshore Location, Home to New Dogwood Arts Sculpture
ORNL Federal Credit Union recently celebrated the grand opening of its new regional center at Northshore Town Center in Knoxville on Tuesday, April 11. Members of the community and representatives of ORNL FCU were on hand to participate in an official ribbon-cutting ceremony with the Knoxville Chamber. The state-of-the-art facility, located at 2077 Town Center […]
5 Reasons to Make Convenience a Strategic Priority
Consumer demand for convenience is impacting the customer experience like never before. As one credit union representative put it in this short video, “technology has spoiled us completely. Everything’s about accessibility, being convenient.” With January’s credit union trends report projecting loan growth in 2017 to exceed 10 percent, credit unions have a huge opportunity ahead […]
Help Your Members Enjoy Their Refund Responsibly
The New Year has come and gone and that means tax season is upon us. Members are completing their income tax returns with the IRS as we speak. The thought of receipts and calculations and all that paperwork can be stressful. Credit unions can help members cope with tax time stress. First, remind them of […]