Eltropy Opens Up Communication for Memphis City Credit Union Members
Credit Union transactions often require a lot of communication: Loan officers must provide regular updates on applications, and members often have many questions. Keeping track of where they are in the process can be overwhelming for members. And for Credit Union associates, ensuring the information is organized and continues to move forward is critical. […]
Tennessee Credit Unions Contribute to Their Communities
Upper Cumberland Federal Credit Union makes a donation in honor of its 85th anniversary. Credit Unions are known for helping their communities during challenging situations. The UCFCU board of directors wanted to help their community by making a 2020 donation to the local United Fund. United Fund carefully disperses money to over 30 organizations […]
Embrace Member Connections Holistically and Implement Technology Supporting a Broader Strategy
Sponsored by CUES Supplier member FIS Today’s credit unions face a loyalty problem. The annual churn rate for members can be as high as 25%, and 28% of consumers are open to switching to a new financial institution. That number is even higher among younger consumers: 40% of 18- to 21-year-olds and 35% of 22- to 37-year-olds are considering a move to a different […]
An Inside Look at CDFI Credit Unions
More than ever, 2020 has shown a spotlight on the incredible impact that credit unions make in their communities. Whether it’s working around the clock to process Payment Protection Program loans, participating in social justice initiatives or giving their employees time off to vote, credit unions have consistently demonstrated their commitment to serving the […]