Ascend Federal Credit Union Open Largest ITM Member Service Center in Middle Tennessee

TULLAHOMA, Tenn. – July 8, 2020 – Ascend Federal Credit Union announced the opening of a new, state-of-the-art member service center. The new building, located on Ledford Mill Road in Tullahoma, is the home office for 45 employees, 24 of which joined Ascend in December. These employees comprise the remote Interactive Teller Machine (ITM) video […]

Life after COVID-19; Proactive Loss Mitigation Strategies for your Loan Portfolio

By James Bullard, Senior Risk Consultant, CUNA Mutual Group Over the past two to three months, credit unions have certainly faced unprecedented times. In fact, if you’re like many; you are probably ready to move on. Through this time, credit unions had to: Transition a large percentage of employees to remote working arrangements Close lobby […]